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Frequently Asked Questions

Exhilarate is located at 105 Tibet Ave, Savannah Ga 31406. For directions on how to get here, click here.

The best part about our center is that there’s something for all ages. Our attractions can be enjoyed by young kids, parents and even grandparents. However, to ensure everyone is safe we have age and size regulations per attraction You could refer to the chart below:

Attraction Age Weight Height
Adult Ninja Course 10+ Under 350 Pounds Min 60 inches
Jr Ninja Course 5 to 10 Under 250 Pounds Min 40 inches
Trampoline 3+ Under 250 Pounds Min 40 inches
Climbing Walls 3+ Under 250 Pounds Min 40 inches
Play Structure 4 Years to 12 years Under 150 Pounds Min 30 inches Max 60 inches
Crawler 6 Months to 2 Years Under 50 pounds Max 30 inches
Toddler 3 Years to 8 Years Under 100 Pounds Max 60 inches

We totally host amazing parties; our guests can purchase birthday packages online.

You could check out our Party Page for more info click here.

Exhilarate's memberships will be launched by August 2021, we are unable to launch memberships due to company policy for Covid-19 crowd management regulations.

We recommend booking in advance to ensure you can play when you want. Most weekends and holidays sell out in advance and walk-ins cannot be accommodated if we are sold out.

You can check for available slots here.

All bookings are non-refundable and non-transferable. If you have any questions please contact us

at 912-299-3900 or email us at connect@exhilaratesav.com.

If you are unable to connect with us over a call, please send us an email and a support personal will get back to you with in 2 business days.

Yes – A discount applies for any booking of 10 or more people. Call us at 912-299-3900 or contact a planner.

You can purchase digital cards online (Coming Soon) and download instantly or purchase cards over the counters.

Due to our food health & safety policy, outside food and beverages & self-catering is not allowed.

Toddlers have a designated play area, that hosts an interactive ball pit, imagination city and jungle bouncy.

Please refer to Our Attractions section on the website.

Teens can access our ninja course, climbing arena and trampoline arena. They can buy a swip card and enjoy our gaming arcade too.

Please refer to Our Attractions section on the website.

All attractions are available to enjoy with your access pass. There are premium activities that have an additional cost, such as gaming arcade and Ex-Climb. Please refer to Our Attractions section on the website.

All jumpers must buy an access pass and comply with Exhilarates minimum requirements.

Yes, lockers are available for rent to keep your valuables secure.

We recommend athletic or athleisure clothing. Our facility requires Exhilarate approved socks (that provide extra grip) that are required in all play segments to prevent slipping.

Its best to reach out to our floor supervisor while you are on site, one can always email us with questions and concerns at connect@exhilaratesav.com.

Safety is the number one priority at Exhilarate. For details, see our Safety Policy.

Safety is the number one priority at EXHILARATE. For details, see our Covid-19 Guidelines.

Connect with us

Gifting Services

  • Gift Cards of various amounts are available to purchase at Exhilarate's venue.
  • E-Gift Cards
    Coming Soon

  105 Tibet Ave, Savannah, GA 31406.

  connect@exhilaratesav.com

  912-299-3900

  Sunday - Thursday 10:00 a.m. to 9:00 p.m.

  Friday - Saturday 10:00 a.m. to 10:00 p.m.